Gora Residential Care Home specialise in the care of the elderly (over 65
years) whose failing physical and mental health (e.g. dementia, depression)
means that they can no longer care for themselves. Service users are admitted for
permanent residency and for day, respite and convalescence care.
Our Home is small enough to make it possible to create a
true family where each resident retains their individuality, and closer
relationships are more easily built between the residents, their
families/friends and staff. Everyone is encouraged to participate fully in the
decisions made to meet changing care needs, quality of life and the environment
of the Home.
Our vision is to provide support to people of all faiths
and indeed to those with no faith at all, the emphasis is on the care given not
on the beliefs of those receiving it.
We aim to promote:
- Independence, Choice, Respect, Privacy and
- A place of shelter and protection with food,
warmth and water.
- Good relationships based on true love through
our caring and Christian attitude.
- A sense of esteem and personal worth.
- Social and medical care tailored to each
individual’s care need.
- Spiritual guidance and counselling.
Our service is a macro partnership in which our residents
are a family to which their own families/friends belong and have a voice, as does
all our staff that cares for them.
Consequently, our residents and their families and
friends are encouraged to participate as fully as possible in the life of our
make decisions relating to the care provided,
influence and direct their quality of life,
be as open as possible about any issues or concerns they may have.
Jasna Gora Residential Care Home can accommodate 12
residents in 8 single and 2 double ensuite rooms.
with flat screen TV and a satellite channels
Room, Chapel, Office, Laundry, Kitchen
wet room, 4 toilets
and hot water (regulated to safe temperature level) in each bedroom
telephone and TV aerial sockets in bedrooms
to first floor living accommodation
for safe moving, wheelchairs and walking aids e.g. frames, walking sticks
alarm system, exit notices, fire drill instructions, firefighting equipment
All appliances, devices and equipment are governed by
specialist maintenance contracts, checked and certified at the required
Our Home has an Equal Opportunities policy. Staff are
recruited on their ability to understand and meet the holistic needs of our
residents. CRB and POVA checks are carried out before commencement of
employment and references obtained.
All staff have a contract of employment and an HR
consultancy is engaged to ensure employment rights are safeguarded.
A robust induction programme (6-8 weeks) prepares all new
employees for carrying out their respective duties and familiarises them with
all aspects of the Home, its policies/procedures and best practice.
Staffs receive the following mandatory training which is
refreshed within specified periods:
- Caring for people with dementia
- Moving and Handling
- Food Hygiene
- Health & Safety
- Emergency First Aid
- Fire Safety — hazards and prevention Mental Capacity Act
- Safeguarding against Abuse / DoLS
- Administering medication (for authorised
All staff are supported to achieve NVQ Level II in Care,
and Senior Care Assistants to Level III.
Manager has achieved the following qualifications:
- NVQ Level 4;
- Graduate Member of the British Psychological
- Masters Degree in Psychology
We ensure that residents receive a balanced, nutritional
diet which includes fresh fruit and vegetables daily.
Residents are consulted
about the kind of dishes they would like and these are catered for, as are
special dietary needs (e.g. diabetic, food thickener to facilitate swallowing).
Meals include: breakfast, mid-morning refreshment, lunch, afternoon tea,
Residents can eat their meals in the dining room, or have
their meals served in their room.
Additional food/drink is provided whenever a resident
wishes, day or night.
Hospitality is our basic principle and residents
can invite their families/friends for a meal at the Home whenever they wish.
All activities in our Home are voluntary. They are
designed to encourage mental alertness, self-esteem and social interaction, and
take into account an individual's interests, skills, experiences, personality
and medical condition.
Exercise is an important factor in encouraging mobility.
Daily group (and individual)
exercise is part of our Home’s routine and organised to
be as beneficial and enjoyable as possible.
Residents are encouraged to participate in a wide variety
of activities and to keep their own interests and hobbies alive to enhance
their quality of life. Care is also taken to engage with residents one-to-one,
especially those suffering from dementia and/or depression.
Residents can go out whenever they wish. If a resident is
not able to go on their own and has no family/friends to go with them,
arrangements are made for a member of staff to accompany them (staffing levels
Worship/ Religious Services
Our Home has its own chapel, and Holy Mass is celebrated
and the Rosary recited every day. Attendance is voluntary. The Home also has a
chaplain (retired) who lives on site to administer the sacraments and provide
individual spiritual guidance.
Residents are free to attend other denominational
services and invite preferred clergy and spiritual leaders to visit them.
Contact with Family/ Friends and the Community
Family and friends form an important part of our residential
care home family. They can visit their loved one at any time, spend private
time with them in their room or visit with them in the communal areas, and
participate as much as they like in the life of the Home.
A resident has the right to refuse to see any visitor.
For security and fire safety purposes, all visitors must sign the visitor's
book on arrival.
In keeping with our infection control policy, all
visitors should wash their hands on entering and leaving the building. Hand
wash dispensers are located at the entrance and dotted around the building.
Visitors may be refused entry if they are not well (e.g. flu, diarrhoea, etc.)
or to avoid infection spreading if present in the home.
Bedrooms have a BT line socket, and residents can have a
private telephone connected to facilitate contact with their family and
friends. (Telephone bills are not included in the fees).
Residents are also encouraged to participate in the life
of the local parish/community and/or continue to keep in contact with the
community where they lived before coming to the Home.
Privacy and Dignity
In keeping with our commitment to person-centred care,
the dignity and privacy of residents is respected at all times, and residents
are encouraged to be open about their needs and preferences.
Staff receive appropriate training to raise their
awareness of the Home’s requirement to treat all residents with respect, to
encourage their independence, to meet their privacy needs and to carry out
duties with sensitivity and understanding.
All aspects of care are agreed in consultation with the
service user/their advocate, families and medical and social services
We make every effort to seek the views and
experiences of our residents and their loved ones in deciding priorities and
planning developments in the delivery of our service so that everyone has the
opportunity to participate in and contribute to the decision making process.